Shipping policy

Tracked shipping in the US

Every order ships with tracking. We currently ship to the United States only.

  • First item: $6.95
  • Each additional item: +$1.50
  • Maximum per order: $21.95

The exact shipping cost is shown at checkout before you pay.

How long it takes

Every item is printed to order. Production takes 2–4 business days, then shipping takes 7–10 business days, so most orders arrive 9–14 business days after you order. In November and December carriers can be a few days slower. Orders with several items may arrive in separate parcels.

You get a tracking link by email as soon as your order ships.

Christmas delivery

For delivery before Christmas to US addresses, order by December 4. Orders placed later are still made and shipped as usual, but may arrive after Christmas.

Duties and fees

Orders ship within the US, so there is nothing extra to pay on delivery.

Address changes

Please check your shipping address at checkout. To change it, email us within 12 hours of ordering, before your order goes into production. We can't change the address once an order has shipped.

Lost or late parcels

If tracking hasn't updated for 7 days, or your parcel shows as delivered but you can't find it, email us and we'll help. If a parcel is lost in transit, we send a free replacement or a full refund.

Questions? Email support@snowyjoy.com.